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ASC Tuning Imports

General Business Terms and Conditions of ASC Tuning Import sro, 
IČ: 07668627, DIČ: CZ07668627, with registered office at Chrudimská 1146, 530 02 Pardubice

The company is registered in the Commercial Register maintained by the Regional Court in Hradec Králové, Section C, File 42842

Terms & Conditions Claim Form can be downloaded here: RETURN.pdf (Adobe Reader)

 

The withdrawal form can be downloaded here: 
RETURN.pdf (Adobe Reader)

EET Information Notification

According to the Act on Registration of Sales, the seller is obliged to issue a receipt to the buyer. At the same time, he is obliged to register the received revenue with the tax administrator online; in the event of a technical failure, no later than 48 hours. The EET bill will be issued in the case of payment via the B-Payment, PayPal portal or hosted by personal collection.


1. INTRODUCTORY PROVISIONS

1.1. These Terms and Conditions (hereinafter referred to as the “ Terms and Conditions ”) of ASC Tuning Imports sro, registered office at Chrudimská 1146, 530 02 Pardubice, identification number: 07668627, registered in the Commercial Register maintained by the Regional Court in Hradec Králové, Section C, File 42842 hereinafter referred to as the “ Seller ”), in accordance with Section 1751 (1) of Act No. 89/2012 Coll., the Civil Code, as amended (hereinafter referred to as the “ Civil Code ”), regulate the mutual rights and obligations of based on the purchase agreement (the " purchase agreement ") concluded between the seller and another natural person (hereinafter " purchaser") Through the seller's online store. The Seller operates the online store on the website located on the Internet address www.asc-tuningimports.cz (hereinafter referred to as the “ Website ”) through the website interface (hereinafter referred to as the “ Web Interface of the Store ”).

1.2. The Business Terms and Conditions do not apply to cases where a person who intends to purchase goods from the Seller is a legal person or a person who acts in ordering goods in the course of his business activity or in the course of his / her independent profession.

1.3. Provisions deviating from the terms and conditions can be agreed in the purchase contract. Divergent provisions in the sales contract shall take precedence over the provisions of the Terms and Conditions.

1.4. The provisions of the Terms and Conditions form an integral part of the purchase contract. The purchase contract and the terms and conditions are written in Czech. The purchase contract can be concluded in Czech.

1.5. The Seller may change or supplement the text of the Terms and Conditions. This provision shall be without prejudice to rights and obligations arising during the effective date of the previous version of the Terms and Conditions.

2. USER ACCOUNT

2.1. Based on the buyer's registration on the website, the buyer can access his user interface. From its user interface the buyer can order goods (hereinafter referred to as " user account "). If the web interface allows it, the buyer can also order goods without registration directly from the web interface.

2.2. When registering on the website and ordering goods, the buyer is obliged to provide correct and truthful information. The Buyer is obliged to update the data entered in the user account upon any change. The data provided by the buyer in the user account and when ordering goods are considered correct by the seller.

2.3. Access to the user account is secured by a user name and password. The Buyer is obliged to maintain confidentiality regarding the information necessary to access his user account.

2.4. The Buyer is not entitled to allow the use of the user account by third parties.

2.5. The Seller may cancel the user account, especially if the buyer does not use his user account for a longer period of time or if the buyer breaches his obligations under the purchase contract (including terms and conditions).

2.6. The Buyer acknowledges that the user account may not be available at all times, especially with regard to the necessary maintenance of the hardware and software equipment of the Seller, respectively. necessary maintenance of third party hardware and software.

3. CONCLUSION OF THE PURCHASE CONTRACT

3.1. All presentation of the goods placed in the web interface of the shop is of informative character and the seller is not obliged to conclude a purchase contract regarding these goods. The provisions of Section 1732 (2) of the Civil Code shall not apply.

3.2. The web interface of the store contains information about the goods, including the prices of individual goods and the cost of returning the goods, if these goods cannot by their nature be returned by the normal postal route. Prices of goods include VAT and all related fees. The prices of the goods remain valid as long as they are displayed in the shop's web interface. This provision does not limit the seller's ability to conclude a purchase contract under individually negotiated conditions.

3.3. The web interface also contains information about the costs associated with packaging and delivery. Information on the costs associated with the packaging and delivery of goods listed in the web interface of the shop is valid only in cases where the goods are delivered within the territory of the Czech Republic.

3.4. To order goods, the buyer fills in the order form in the web interface of the shop. The order form contains information about:

3.4.1. ordered goods (the ordered goods are "inserted" by the buyer into the electronic shopping cart of the web interface of the shop),

3.4.2. the method of payment of the purchase price of the goods, information on the required method of delivery of the ordered goods and

3.4.3. information on the costs associated with the delivery of the goods (hereinafter collectively referred to as the " Order ").

3.5. Before sending the order to the seller, the buyer is allowed to check and change the data that the buyer entered in the order, also with regard to the buyer's ability to detect and correct errors arising when entering data into the order. The buyer sends the order to the seller by clicking on the "COMPLETE ORDER" button. The data listed in the order they are deemed correct by the seller. The Seller shall confirm the receipt to the Buyer immediately upon receipt of the order by e-mail to the Buyer's e-mail address specified in the user account or in the order (hereinafter referred to as the “ Buyer's E-mail Address ”).

3.6. Depending on the nature of the order (quantity of goods, purchase price, estimated shipping costs), the seller is always entitled to ask the buyer for additional confirmation of the order (eg in writing or by telephone).

3.7. The contractual relationship between the Seller and the Buyer arises upon delivery of the acceptance of the order (acceptance), which is sent by the Seller to the Buyer by e-mail to the Buyer's e-mail address.

3.8. The buyer agrees to the use of means of distance communication when concluding the purchase contract. The costs incurred by the Buyer when using the means of distance communication in connection with the conclusion of the purchase contract (Internet connection costs, telephone costs) shall be borne by the Buyer himself, and these costs do not differ from the standard rate.

4. PRICE OF GOODS AND PAYMENT CONDITIONS

4.1. The price of the goods and any costs associated with the delivery of goods according to the purchase contract may be paid by the buyer to the seller in the following ways:

  • in cash at the seller's premises at Chrudimská 1146, 530 02 Pardubice;
  • cash on delivery at the place specified by the buyer in the order;
  • by wire transfer to the seller's account specified on the web interface (hereinafter referred to as the “ seller's account”);
  • cashless payment system;
  • cashless payment card;

4.2. Together with the purchase price, the buyer is obliged to pay to the seller also the costs associated with packaging and delivery of goods in the agreed amount. Unless expressly stated otherwise, the purchase price also includes the costs associated with the delivery of goods.

4.3. The Seller does not require the Buyer to pay a deposit or other similar payment. This is without prejudice to the provisions of Article 4.6 of the Terms and Conditions regarding the obligation to pay the purchase price in advance.

4.4. In the case of cash payment or cash on delivery, the purchase price is payable upon receipt of the goods. In the case of cashless payment, the purchase price is due within (10) days from the conclusion of the purchase contract.

4.5. In the case of cashless payment, the buyer is obliged to pay the purchase price of the goods together with the variable symbol of the payment. In the case of cashless payment, the buyer's obligation to pay the purchase price is fulfilled at the moment of crediting the relevant amount to the seller's account.

4.6. The Seller is entitled, especially if the Buyer fails to confirm the order additionally (Article 3.6), to request payment of the entire purchase price before sending the goods to the Buyer. The provisions of Section 2119 (1) of the Civil Code shall not apply.

4.7. Any discounts on the price of goods provided by the seller to the buyer cannot be combined.

4.8. If it is usual in business relations or if so stipulated by generally binding legal regulations, the Seller shall issue to the Buyer a tax document - invoice regarding payments made under the purchase contract. The seller is a payer of value added tax. The tax document - invoice is issued by the seller to the buyer after payment of the price of the goods and sent in electronic form to the buyer's email address or in printed form together with the order.

4.9. Pursuant to the Act on Registration of Sales, the seller is obliged to issue a receipt to the buyer. At the same time, he is obliged to register the received revenue with the tax administrator online; in the event of a technical failure, no later than 48 hours.

5. WITHDRAWAL FROM THE PURCHASE CONTRACT

5.1. The Buyer acknowledges that under the provisions of Section 1837 of the Civil Code, it is not possible, among other things, to withdraw from a purchase contract for the supply of goods that has been modified according to the buyer's wish or for himself. which has been irretrievably mixed with other goods after delivery, from a sealed package purchase contract which the consumer has removed from the package and cannot be returned for hygiene reasons, and from a sound or video recording or computer program delivery contract if it has violated their original packaging.

5.2. Unless this is the case referred to in Article 5.1 of the Terms and Conditions or any other case where the purchase contract cannot be withdrawn, the buyer has the right to withdraw from the purchase contract in accordance with Section 1829 (1) of the Civil Code within fourteen (14 ) days from receipt of the goods, and if the subject of the purchase contract is several types of goods or delivery of several parts, this period runs from the date of receipt of the last delivery of goods. Withdrawal from the contract of sale must be sent to the seller within the period specified in the previous sentence. For withdrawal from the purchase contract, the buyer can use the sample form provided by the seller, which is attached to the business conditions. Withdrawal from the Purchase Agreement may be sent by the Buyer to the Seller's premises or the Seller's e-mail address.

5.3. In case of withdrawal from the purchase contract according to Article 5.2 of the Terms and Conditions, the purchase contract is canceled from the beginning. The Goods must be returned to the Seller by the Buyer within fourteen (14) days from the delivery of the withdrawal from the contract to the Seller. If the buyer withdraws from the purchase contract, the buyer bears the cost of returning the goods to the seller, even if the goods can not be returned by its nature by normal mail.

5.4. In case of withdrawal from the Purchase Agreement pursuant to Article 5.2 of the Terms and Conditions, the Seller shall return the funds received from the Purchaser within fourteen (14) days from the withdrawal from the Purchase Agreement by the Buyer in the same manner as the Seller accepted them from the Buyer. The Seller is also entitled to return the performance provided by the Buyer upon returning the goods by the Buyer or otherwise, if the Buyer agrees and does not incur additional costs to the Buyer. If the buyer withdraws from the contract, the seller is not obliged to return the funds received to the buyer before the buyer returns the goods or proves that the goods sent to the seller.

5.5. The Seller is entitled to unilaterally set off the claim for compensation of damage incurred to the Goods against the Buyer's claim for refund of the purchase price.

5.6. In cases where the Buyer has the right to withdraw from the Purchase Agreement in accordance with Section 1829 (1) of the Civil Code, the Seller is also entitled to withdraw from the Purchase Agreement at any time until the Buyer accepts the goods. In such a case, the Seller shall return the purchase price to the Buyer without undue delay, by bank transfer to the account specified by the Buyer.

5.7. If a gift is provided together with the goods to the buyer, the gift contract between the seller and the buyer is concluded with the proviso that if the buyer withdraws from the purchase contract, the gift contract for such gift expires and the buyer is obliged to return provided gift.

6. TRANSPORT AND DELIVERY OF GOODS

6.1. If the mode of transport is negotiated on the basis of a special request of the buyer, the buyer bears the risk and possible additional costs associated with this mode of transport.

6.2. If the Seller is obliged to deliver the goods to the place specified by the Buyer in the order, the Buyer is obliged to accept the goods upon delivery.

6.3. In the event that due to reasons on the part of the buyer it is necessary to deliver the goods repeatedly or in another way than specified in the order, the buyer is obliged to pay the costs associated with repeated delivery of goods, respectively. costs associated with other delivery methods.

6.4. When receiving the goods from the carrier, the buyer is obliged to check the integrity of the packaging of goods and in case of any defects notify the carrier immediately. In the event of a violation of the packaging, which indicates unauthorized entry into the shipment, the buyer need not take the shipment from the carrier. This does not affect the Buyer's rights from liability for defects of the goods and other Buyer's rights resulting from generally binding legal regulations.

6.5. Other rights and obligations of the parties in the carriage of goods may be governed by special delivery terms of the seller, if issued by the seller.

7. RIGHTS OF DEFECTIVE PERFORMANCE

7.1. The rights and obligations of the contracting parties in respect of rights from defective performance are governed by the relevant generally binding legal regulations (in particular the provisions of Sections 1914 to 1925, Sections 2099 to 2117 and Sections 2161 to 2174 of the Civil Code and Act No. 634/1992 Coll. as amended).

7.2. The Seller is responsible to the Buyer that the goods are free from defects upon receipt. In particular, the Seller is liable to the Buyer that at the time the Buyer has received the goods:

7.2.1. the goods have the properties agreed by the parties and, in the absence of an agreement, the goods described by the seller or the manufacturer or expected by the buyer with regard to the nature of the goods and the advertising they carry out,

7.2.2. the goods are fit for the purpose stated by the seller or for which goods of this kind are usually used,

7.2.3. the goods correspond to the quality or design agreed upon in the agreed sample or model, if the quality or design was determined according to the agreed sample or model,

7.2.4. the goods are of an appropriate quantity, measure or weight, and

7.2.5. the goods comply with legal requirements.

7.3. If the defect becomes apparent within six months of receipt, the goods shall be deemed to have been defective at the time of receipt.

7.4. The seller has obligations of defective performance at least to the extent that the obligations of defective performance of the manufacturer persist. The buyer is otherwise entitled to exercise the right from a defect that occurs in consumer goods within twenty-four months of receipt. If the period of time for which the goods can be used is indicated on the goods sold, on their packaging, in the instructions accompanying the goods or in advertising in accordance with other legislation, the quality guarantee provisions shall apply. The Seller undertakes to guarantee that the goods will be fit for normal use for a certain period of time or that they will retain their normal properties. If the Buyer has rightfully complained to the Seller of the defect of the goods, the period for exercising the rights from defective performance and the warranty period shall not run for the period during which the Buyer cannot use the defective goods.

7.5. The provisions stated in Article 7.4 of the Terms and Conditions shall not apply to goods sold at a lower price for a defect for which the lower price was agreed, to wear of the goods caused by its normal use, by the buyer or if it results from the nature of the goods. The buyer does not have the right from defective performance if the buyer knew before the takeover of the goods that the goods had a defect or if the buyer himself caused the defect.

7.6. Rights from liability for defects of the goods shall be exercised by the Seller. However, if the certificate issued to the Seller regarding the scope of the liability rights for defects (within the meaning of Section 2166 of the Civil Code) specifies another person to be repaired that is closer to the Seller or to the Buyer, who is to repair. Except in cases where another person according to the previous sentence is intended to carry out the repair, the seller is obliged to accept the complaint in any establishment, where acceptance of the complaint is possible with respect to the range of products or services sold, possibly also in the registered office or place of business. The Seller is obliged to give the Buyer a written confirmation of when the Buyer exercised the right, what is the content of the complaint and what method of handling the complaint the Buyer requires; and confirmation of the date and method of handling the complaint, including confirmation of the repair and its duration, or a written justification for rejecting the complaint. This obligation also applies to other persons designated by the Seller for repair.

7.7. The Buyer may specifically assert rights of liability for defects of goods in person at the address, by telephone at the number or by e-mail at the address.

7.8. The Buyer shall inform the Seller of his / her right at the time of the defect notification or without undue delay after the defect notification. The Buyer cannot change the choice made without the Seller's consent; this does not apply if the buyer asked for repair of the defect, which proves to be irreparable.

7.9. If the goods do not have the characteristics specified in Article 7.2 of the Terms and Conditions, the Buyer may also request the delivery of new goods without defects, unless this is unreasonable due to the nature of the defect, but if the defect concerns only a part of the goods; if this is not possible, he may withdraw from the contract. However, if this is disproportionate due to the nature of the defect, especially if the defect can be removed without undue delay, the buyer has the right to remove the defect free of charge. The buyer has the right to deliver new goods or to replace parts even in the case of a removable defect, if he cannot properly use the goods for repeated occurrence of the defect after repair or for a larger number of defects. In this case, the buyer has the right to withdraw from the contract. If the buyer does not withdraw from the contract or does not exercise the right to deliver new goods without defects, to replace its parts or to repair the goods, it may request a reasonable discount. The Buyer shall be entitled to a reasonable discount even if the Seller cannot deliver new goods without defects, replace its parts or repair the goods, or if the Seller fails to rectify the goods within a reasonable time or if the Buyer has remedied the problems.

7.10. Whoever has the right pursuant to § 1923 of the Civil Code shall also be entitled to reimbursement of costs effectively incurred in exercising this right. However, if the claim for compensation is not exercised within one month after the expiry of the period within which the defect must be claimed, the court will not grant the right if the seller claims that the claim for compensation was not exercised in time.

7.11. Other rights and obligations of the parties related to the seller's liability for defects may be regulated by the Seller's Complaints Procedure.

8. OTHER RIGHTS AND OBLIGATIONS OF THE CONTRACTING PARTIES

8.1. The buyer acquires ownership of the goods by paying the full purchase price of the goods.

8.2. In relation to the Buyer, the Seller is not bound by any codes of conduct within the meaning of § 1826 para. e) of the Civil Code.

8.3. Consumer complaints are handled by the seller via an electronic address. The Seller shall send information about the settlement of the Buyer's complaint to the Buyer's email address.

8.4. The Czech Trade Inspection, with its registered office at Štěpánská 567/15, 120 00 Prague 2, ID: 000 20 869 , internet address: https://adr.coi.cz/cs, is competent for the out-of-court settlement of consumer disputes arising from the purchase contract  . The online dispute resolution platform at http://ec.europa.eu/consumers/odr can be used to resolve disputes between the seller and the buyer under the sales contract.

8.5. European Consumer Center Czech Republic, with its registered office at Štěpánská 567/15, 120 00 Prague 2, Internet address: http://www.evropskyspotrebitel.cz is a contact point pursuant to Regulation (EU) No 524/2013 of the European Parliament and of the Council of 21 May 2013 on online consumer dispute resolution and amending Regulation (EC) No 2006/2004 and Directive 2009/22 / EC (Online Consumer Dispute Resolution Regulation).

8.6. The seller is entitled to sell goods on the basis of a trade license. Trade control is carried out within the scope of its competence by the appropriate trade licensing office. Supervision of personal data protection is performed by the Office for Personal Data Protection. The Czech Trade Inspection Authority carries out, among other things, supervision of compliance with Act No. 634/1992 Coll., On consumer protection, as amended.

8.7. The Buyer hereby assumes the risk of changing circumstances within the meaning of Section 1765 (2) of the Civil Code.

9. PROTECTION OF PERSONAL DATA

9.1. Its obligation to inform the purchaser within the meaning of Article 13 of Regulation 2016/679 of the European Parliament and of the Council on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46 / EC (General Data Protection Regulation) hereinafter referred to as the “ GDPR Regulation ”) relating to the processing of Buyer's personal data for the purpose of performance of the Purchase Agreement, for the purpose of negotiating the Purchase Agreement and for the fulfillment of Seller's public obligations.

10. SENDING BUSINESS MESSAGES AND STORING COOKIES

10.1. Pursuant to Section 7 (2) of Act No. 480/2004 Coll., On Certain Information Society Services and on Amendments to Certain Acts (Act on Certain Information Society Services), as amended, the Buyer agrees with sending commercial communications to the Seller's electronic address or the buyer's phone number. The Seller fulfills its obligation to inform the Buyer within the meaning of Article 13 of the GDPR Regulation regarding the processing of Buyer's personal data for the purpose of sending commercial communications by means of a separate document.

10.2. The buyer agrees to the storing of cookies on his computer. If it is possible to make a purchase on the website and fulfill the seller's obligations under the purchase agreement without storing so-called cookies on the buyer's computer, the buyer may at any time withdraw the consent under the previous sentence.

11. DELIVERY

11.1. It may be delivered to the Buyer at the Buyer's email address.

12. FINAL PROVISIONS

12.1. If the relationship established by the purchase agreement contains an international (foreign) element, then the parties agree that the relationship is governed by Czech law. The choice of law referred to in the preceding sentence shall not deprive the consumer of the protection afforded by provisions of the law which cannot be contractually derogated from and which would otherwise apply in the absence of a choice of law under Article 6 (1) of the (EC) No 593/2008 of the European Parliament and of the Council of 17 June 2008 on the law applicable to contractual obligations (Rome I).

12.2. If any provision of the Terms and Conditions is invalid or ineffective, or becomes, the invalid provision shall be replaced by a provision whose meaning is as close as possible to the invalid provision. The invalidity or ineffectiveness of one provision shall not affect the validity of the other provisions.

12.3. The purchase contract, including the terms and conditions, is archived by the seller in electronic form and is not accessible.

12.4. A standard form for withdrawal from the purchase contract is attached to the Terms and Conditions. 
       Model withdrawal from purchase contract

12.5. Seller's contact information: Bělehradská 582, 530 09 Pardubice.  +420 732 138 338 , info@asc-tuningimports.cz


Company contact details:

Invoice address and data:
Name: ASC Tuning Imports sro 
Registered office: Chrudimská 1146, 530 02 Pardubice 
Company ID: 07668627 
Tax ID: CZ07668627 
Telephone:                 +420 732 138 338
Email: info@asc-tuningimports.cz 
Commercial Register: Regional Court in Hradec Králové, section C, insert 42842

Address:
Name: ASC Tuning Imports 
Registered office: Bělehradská 1146, 530 02 Pardubice 
Phone number:                 +420 776 667 447

The Seller undertakes to respond to written or electronic correspondence by the Buyer within the e-shop immediately, at the latest within one working day. If you need to know the answer or order status quickly, please contact us at: 732 138 338

 

These terms and conditions are effective from 1 February 2019.

 


Complaints and withdrawal in brief:
Warranty conditions and procedure for making a complaint

The seller grants a 12 or 24 month statutory warranty on all goods. The warranty period begins on the day of receipt of the goods by the buyer. In case of replacement of goods, the buyer receives a new warranty period of 12 months (entrepreneur) or 24 months (consumer).

The warranty does not cover wear and tear caused by normal use or misuse of products.

The claim form can be downloaded here: 
RETURN.pdf (Adobe Reader)

Send the goods to the following address: ASC Tuning Imports, Chrudimská 1146, 530 02 Pardubice (cash on delivery)

In case of any questions, please do not hesitate to contact us at: +420 732 138 338 (weekdays from 10:00 to 18:00) 
or electronically to: info@asc-tuningimports.cz

 

Information on the right of withdrawal and a 14-day money back guarantee

The buyer - consumer has the right to withdraw from the contract according to the Civil Code §53, paragraph 7 without giving a reason and without any sanction within 14 days from receipt of the goods. If the contract has been concluded by means of distance communication (via the Internet, telephone or fax). This right does not serve as a way of resolving the claim of goods. If the goods sent show a defect, the buyer proceeds as in a normal complaint.

If the statutory conditions for withdrawal from the contract are met, the buyer will be refunded the amount corresponding to the purchase price of the goods, including the paid shipping costs. The buyer will be refunded no later than (14) days after the withdrawal of the contract to his bank account or otherwise agreed in advance. 
In the event of withdrawal from the contract of sale, the consumer is only entitled to a refund of freight for the lowest amount  offered  (if he chose the more expensive mode of transport).

The withdrawal form can be downloaded here: 
RETURN.pdf (Adobe Reader)

You can send the form electronically to: info@asc-tuningimports.cz or in writing to:

ASC Tuning Imports, Chrudimska 1146, 530 02 Pardubice Czech Republic


In case of any questions, please do not hesitate to contact us at: +420 732 138 338 (weekdays from 10:00 to 18:00) 
or electronically to: info@asc-tuningimports.cz
 

If you do not have the option to print or fill out our form, you can use the following model to withdraw from the purchase contract:

Model withdrawal from purchase contract

 



Processing of personal data

 

This Privacy Policy (the "Policy") describes how to collect, use, and further 
handle personal information collected through the Web Interface www.kompresory 
vzduchotechnika.cz (the Web Interface) 
Personal Data Administrator:
ASC Tuning Imports sro, registered office: Chrudimská 1146, 530 09 Pardubice 
Company ID:  07668627 
Tax ID:  CZ07668627 
Registered:  in the Commercial Register maintained by the Regional Court in Hradec Králové, Section C, File 42842

Personal data administrator contact details: 
delivery address:  ASC Tuning Imports sro, Chrudimska 1146, 530 02 Pardubice 
phone number:  +420 732138338 
contact e-mail:  info@asc-tuningimports.cz

Privacy is very important to us. Please be thoroughly familiar with these. A policy that contains important information regarding the use of your personal information and related rights and obligations.



1. INTRODUCTORY PROVISIONS

1.1. What do we do when dealing with personal data?

When handling personal data, we proceed in accordance with the laws of the Czech Republic and directly applicable European Union legislation, in particular Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and the free movement of such data and repealing Directive 95/46 / EC (hereinafter referred to as "the Regulation") and Act No. 480/2004 Coll., on certain information society services and amending certain acts, as amended.

1.2. What is personal information? 
Personal data shall mean all information which identifies or may identify a specific natural person. 
In particular (but not exclusively):

  • identification data , such as first and last name, social security number, date of birth, gender, user account login name;
  • contact details such as home address (or delivery address), telephone number, email address;
  • other information such as information obtained through cookies, the IP address (network identifier), including browser type, device and operating system, time and number of accesses to the web interface, and other similar information.


2. GETTING AND USING PERSONAL DATA

2.1. How do we collect your personal information? 
You provide us with your personal information especially when filling in an order or setting up a user account. 
Furthermore, when you visit and use the web interface, you may receive and store certain personal information through cookies. Read more about cookies in article 5 of this policy.

2.2. On what basis and for what purposes do we process your personal data?

  •  We may collect and process personal data entered  when ordering goods without your explicit consent solely for the purpose of  performing the contract , that is to say, for the delivery of goods. In addition, we may process this data in order to  fulfill our other statutory obligations  (in particular registration obligations, archiving tax documents, etc.).
  •  We may collect and process personal information entered  at the time of opening a user account without your explicit consent solely to allow access, management and maintenance of the user account.
  • We may use your e-mail address to send commercial communications related to our goods similar to the ones you ordered from us without your explicit consent. You can refuse to send commercial messages at any time.
  • If you consent to this by confirming it on the web interface  , we may process your personal information when filling out an order or opening a user account for the purpose of sending  commercial communications  and direct marketing , or for other purposes that you have explicitly agreed to.
  • We process personal information collected  through cookies  based on your consent (which you may grant in your browser, by using the website you have been notified of the use of cookies and have had the opportunity to become familiar with this Policy). We are authorized to process personal data collected through cookies even if you continue to use the web interface even after you have been notified of the processing of this personal data. We use personal information collected through cookies for the purpose of providing  user support, improving our services, including analyzing user behavior and marketing.

We may use your personal information for any purpose other than that for which it was collected, only with your consent.

2.3. How long have we been using the data? 
We only use personal information entered as part of ordering or registering for the time necessary to fulfill the contract and fulfill legal obligations.

If you give us explicit consent to the processing of personal data or if we use your e-mail address for sending commercial communications in accordance with the previous article, the data will be used for 5 years, after which we will ask for your consent again.



3. YOUR RIGHTS IN RELATION TO PERSONAL DATA

3.1. Right to Revoke Consent to Personal Data
Processing If we process your personal data only with your consent (ie without any other legal reason), you may revoke that consent at any time.

Revocation of consent to the processing of your personal data is possible at any time, namely:

  • via e-mail sent to our contact e-mail address;
  • by phone at our contact phone number;
  • in writing by letter sent to our delivery address;
  • in the case of commercial communications - in the manner indicated in each email containing the commercial communications  
    (by clicking the opt-out link or otherwise).

The withdrawal of the consent shall not affect the lawfulness of the processing of the data performed until the withdrawal of the consent to the processing.

3.2. Right of access to personal data
You have the right to ask us whether we are processing your personal data. If we process your data, you have the right to access this personal data, and in particular to the following information:

  • purpose of processing;
  • the categories of personal data processed;
  • the recipients or categories of recipients to whom personal data will be disclosed;
  • the length of time personal data will be stored.

Upon your request, we will provide you with a copy of the data being processed. You may be charged an additional administrative fee not exceeding the cost of producing and handing over these additional copies.

3.3. Right of rectification
If your personal data is inaccurate or incomplete, you have the right to request immediate correction, ie correction of inaccurate data and / or completion of incomplete data.

3.4. Right to object to processing
You have the right to object at any time to the processing of your personal data when processed for direct marketing purposes, including any automated processing of personal data. Upon dispute, we will no longer process your personal data for these purposes.

3.5. Right of erasure ("right to be forgotten")
You have the right to request that we delete your personal information if:

  • personal data are no longer needed for the purposes for which they were collected or processed;
  • You have withdrawn consent to processing;
  • you have objected to the processing of personal data;
  • personal data were processed illegally.

If there are no legal grounds for refusing deletion, we are required to comply with your request.

3.6. Right to Restrict Processing
You have the right to request that we restrict the processing of your personal data if:

  • You deny the accuracy of your personal information;
  • the processing is unlawful and you, instead of deleting, request that the processing of personal data be restricted;
  • we no longer need your personal information for processing purposes, but you are requesting it to identify, exercise or defend legal claims;
  • you object to processing.

In the case of processing restrictions, we are only entitled to store your personal data; further processing is possible only with your consent or for legal reasons.

If the processing of personal data is restricted due to an objection to the processing, the limitation lasts for the time necessary to determine whether we are obliged to comply with your objection.

If the processing of personal data is restricted due to a denial of the accuracy of the data, the limitation lasts for as long as the accuracy of the data is verified.

3.7. Right to data portability
You have the right to receive your personal information you have provided us in a structured, commonly used and machine-readable format and pass it on to another personal data controller.

3.8. How can you exercise your rights? 
You can exercise your rights with respect to personal data through our contact details. All information and actions will be provided to you without undue delay.

We will do our utmost to protect your privacy. However, if you are not satisfied with the execution, you have the right to contact the relevant authorities, in particular the Office for Personal Data Protection (http://www.uoou.cz), which supervises the protection of personal data. This provision is without prejudice to your right to contact the Office for Personal Data Protection directly.

In particular, if your place of residence, place of employment or place of alleged breach of personal data protection is outside the Czech Republic in another Member State of the European Union, you may apply to the competent supervisory authority in that Member State.



4. PERSONAL DATA MANAGEMENT AND PROCESSING

4.1. How do we manage and process your personal data? 
We are the controller of personal data within the meaning of the Regulation. Alternatively, we may authorize other personal data processors such as: Carriers, Marketing Agencies, Accounting Company and Marketing Tools. We will tell you who specifically processes your personal information by query.

Personal and other data collected are fully secured against misuse. Personal data will be processed electronically in an automated manner or in printed form in a non-automated manner.

4.2. Who do we share your personal information with? 
To the extent necessary to fulfill the contract or other obligations, we may also share your personal information with others (such as carriers, marketing companies, or other parties involved in performing the contract or our obligations). We do not pass on personal information to any other person.

Your personal data will not be transferred to countries outside the European Union.



5. COOKIES

5.1. What are cookies? 
Cookies are text files that are stored on a computer or other electronic device of each visitor to the web interface that enable the web interface to function.

Not all cookies collect personal information; some only allow the web interface to work properly. You can refuse the use of cookies by selecting the appropriate settings in your Internet browser.

Please note that if you decline the use of cookies, it is not excluded that you will not be able to use all the features of the web interface.

5.2. What cookies and for what purposes does the web interface use them? 
The web interface uses session (temporary) cookies that are automatically deleted when you finish browsing the web interface. It also uses persistent cookies that remain on your device until you delete them.

Cookies that use the web interface are as follows:

  • first-party cookies  - these cookies are associated with the domain of our website; these are necessary cookies and performance cookies, they may be temporary or permanent;
  • Necessary Cookies  - Allows you to navigate the Web interface and use the basic features, do not identify you in any way and are not personal data;
  • performance cookies  - used to analyze how the web interface is used (number of visits, time spent on the web interface, etc.); the data obtained by these cookies is anonymous;
  • third-party cookies  - these cookies are associated with a domain other than the domain of our site, even if you are on our site; these cookies allow us to analyze our website and display tailor-made advertising for you; these are functional cookies and targeted and promotional cookies;
  • functional cookies  - used to personalize content by remembering login data, geolocation, etc .; they may obtain and process personal data;
  • Targeted and advertising cookies  - serve targeted ads on and off the web interface; they may acquire and process personal data. We may share information about your use of our site with our social, advertising and analytics partners.

5.3. Google Services Used The
Web Interface uses Google Analytics and, as the case may be, other services provided by Google, Inc ("Google"). These services work with information obtained through cookies.

If you're interested in how Google uses the data it receives from us, and how to edit or disable processing, you can learn this information by clicking the link below: How Google uses data when you use our partners' sites or apps.


Further information regarding the processing of personal data is available HERE.

 

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